Overall, it is a nice property and is largely as advertised. We especially liked the pool. Villa is located near stores so easy to get hand soap, laundry detergent, toilet paper, cooking supplies, etc. We appreciated that there some spices on site! For grocery stores, "Food for Foreigners" have British products, though you can get a lot at the other grocery stores (Makro, Lotus). We got most of our house supplies at Super Cheap. Rossovivo Ristorante, Nang Naan & Hana Ramen are in walking distance and are good. Rawai View is worth a trip. As noted in an earlier review, there is a beach in walking distance but it is not for swimming. The "neighbor" acts as an onsite property manager and is quite kind. Her English is good enough to have basic conversations. She and the owner were flexible when things came up. One thing that could have been improved would be fixing the address on the VRBO site. The address takes you to a hotel. Fortunately, we were able to quickly contact the owner and work it out (though we got the address to the villa next door, which later became a problem for pick-ups). Check in and check out were not clear and we had to initiate the conversation. In addition, housecleaning that was promised but then retracted during our stay. We are still not sure why that was the case. We would recommend if there is not to be housecleaning every week, that there is a broom and other cleaning supplies onsite for the house guests to use. In addition, the villa has lots of lights but only some of them work - it is the case throughout the house. I imagine if they were all working it would be too bright, but there were times more light would have been good. These are relatively small points. The biggest issue was overall communication but some factors not working in our favor. 1. We do not speak French so we had to Google translate all of the messages and some nuance could have been lost. 2. We learned late in our stay that the owner had a significant death in the family during our stay. These might explain sometimes poor or late communication from the owner. For example, when registering our concerns about the house cleaning, the response was essentially "be grateful I did not rent this out to the Russians for more money." Multi-part questions were often not answered in a timely manner. As noted, extenuating circumstances could have accounted for some of this, but would advise renters to be proactive in communication.