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Best Western Plus Carlton Plaza Hotel
3.5 star property

Edwardian Victoria hotel in Downtown Victoria with fitness center

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Best Western Plus Carlton Plaza Hotel

Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Exterior
Deluxe Suite, 2 Double Beds, Non Smoking, Kitchen (Third bed is a Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board
Daily full breakfast for a fee
Reception

Overview of Best Western Plus Carlton Plaza Hotel

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Explore the area

Map
642 Johnson St, Victoria, BC, V8W1M6
  • Popular LocationChinatown4 min walk
  • Popular LocationRoyal BC Museum11 min walk
  • Popular LocationBritish Columbia Parliament Building13 min walk
  • AirportVictoria, BC (YYJ-Victoria Intl.)28 min drive
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Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Renovated in 2019
Private bathroom
Hair dryer
  • 250 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)

Room amenity

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 550 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Renovated in 2019
Hair dryer
Private bathroom
  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Renovated in 2019
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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The price is $167
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$194 total
includes taxes & fees
May 7 - May 8
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About the neighborhood

Victoria

In the entertainment district, Best Western Plus Carlton Plaza Hotel is in Downtown Victoria, a walkable area in Victoria with great shopping. The McPherson Playhouse and Royal BC Museum are cultural highlights, and some of the area's notable landmarks include Chinatown and Fan Tan Alley. Market Square and Victoria Conference Centre are two other places to visit that come recommended. Spend some time exploring the area's activities, including whale-watching and golfing. Guests appreciate the hotel's central location.
Visit our Victoria travel guideOpens in a new window

What's nearby

  • Chinatown - 4 min walk
  • Royal BC Museum - 11 min walk
  • British Columbia Parliament Building - 13 min walk
  • Victoria Harbour - 14 min walk
  • Victoria Clipper Ferry Terminal - 18 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 29 min drive

Restaurants

  • McDonald's - 4 min walk
  • Green Leaf Vietnamese Bistro - 3 min walk
  • The Mint - 1 min walk
  • Starbucks - 3 min walk
  • Interactivity Board Game Cafe - 3 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Eco-certified hotel revitalized in 2019 and located near Chinatown
Located close to The McPherson Playhouse and Market Square, Best Western Plus Carlton Plaza Hotel provides a hair salon, dry cleaning/laundry services, and a gym. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, a TV in the lobby, and an elevator
  • Luggage storage, a 24-hour front desk, and a computer station
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 108 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the spacious rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 20 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 8:00 AM–1:00 PM for a fee: CAD 15–25 for adults and CAD 15–25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15–25 for adults, and CAD 15–25 for children
  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

Is Best Western Plus Carlton Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of Apr 23, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on Apr 28, 2024 start from $97.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Carlton Plaza Hotel?

Valet parking is available for CAD 20 per day.

What time is check-in at Best Western Plus Carlton Plaza Hotel?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Carlton Plaza Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Carlton Plaza Hotel located?

Located in Downtown Victoria, this eco-certified hotel is within a 5-minute walk of The McPherson Playhouse, Market Square, and Chinatown. Fan Tan Alley and Victoria Conference Centre are also within 10 minutes.

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1000 reviews" "
Rating 8 - Good. 301 out of 1000 reviews" "
Rating 6 - Okay. 73 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simone

Stayed here for couple of days, was impressed by the lovely staff, great location and the price were all great
Stayed 2 nights in Apr 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ericka

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of the best Best Western we have stayed. The rooms were clean and super comfortable. The staff was amazing, super nice and helpful. The hotel was with in walking distance to shopping, restaurants and many attractions. We really enjoyed our stay.
Stayed 3 nights in Apr 2024

4/10 Poor

Nolan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beware: These rooms are noisy! I couldn’t sleep until 11pm because the doors do nothing to stop sound transfer. If you are by the elevator you’ll be paying to lay awake listening to people come and go as if they are walking through your room. I’ll never stay here again. Ever. I wouldn’t even stay for free.
Stayed 1 night in Apr 2024

8/10 Good

Alan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 3 nights in Apr 2024

10/10 Excellent

Louie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff and those who works at vallet parking are very good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, very convenient location. Valet parking and then we walked everywhere until the drive home.
Stayed 1 night in Mar 2024

8/10 Good

Pilar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Sandhya

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Rena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service..really great guy at the check in counter..room was great
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Spacious Rooms & Nearby Parking
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5