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Etéreo, Auberge Resorts Collection

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Etéreo, Auberge Resorts Collection

Photo gallery for Etéreo, Auberge Resorts Collection

Ocean Studio with Plunge Pool | Free minibar items, in-room safe, blackout drapes, iron/ironing board
Beach bar
Exterior
Free minibar items, in-room safe, blackout drapes, iron/ironing board
3 restaurants, breakfast served

Overview of Etéreo, Auberge Resorts Collection

Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant

Check out the area

Map
Paseo Kanai 16, Playa del Carmen, QROO, 77730
  • Popular LocationVirgen Beach1 min walk
  • Popular LocationMaroma Beach1 min walk
  • Popular LocationChaya6 min walk
  • Popular LocationRick's Bar14 min drive
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Room options

View all photos for Two Bedroom Ocean Penthouse with Plunge Pool

Two Bedroom Ocean Penthouse with Plunge Pool | Dining room

Two Bedroom Ocean Penthouse with Plunge Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 3050 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

View all photos for Ocean Suite with Plunge Pool

Beach/ocean view

Ocean Suite with Plunge Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 1375 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Studio with Sky Deck and Plunge Pool

Ocean Studio with Sky Deck and Plunge Pool | Terrace/patio

Ocean Studio with Sky Deck and Plunge Pool

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Ceiling fan
  • 1500 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Duplex, 2 Bedrooms (Ocean Veranda)

View from room

Duplex, 2 Bedrooms (Ocean Veranda)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 3050 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Ocean Studio - 2 Queens

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Ocean Studio - 2 Queens

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Ceiling fan
Blackout drapes/curtains
  • 875 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Ocean & Sunset Suite

View from room

One Bedroom Ocean & Sunset Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 1650 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Ocean Penthouse with Plunge Pool

Three Bedroom Ocean Penthouse with Plunge Pool | Dining room

Three Bedroom Ocean Penthouse with Plunge Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 3925 sq ft
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 2 King Beds

View all photos for Mangrove Studio with Plunge Pool - 2 Queens

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Mangrove Studio with Plunge Pool - 2 Queens

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Ceiling fan
  • 875 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mangrove Studio with Plunge Pool

View from room

Mangrove Studio with Plunge Pool

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Ceiling fan
  • 875 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Ocean & Sunset Suite

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Two Bedroom Ocean & Sunset Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 2525 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

View all photos for Three-Bedroom Ocean Veranda Duplex

Three-Bedroom Ocean Veranda Duplex | Free minibar items, in-room safe, blackout drapes, iron/ironing board

Three-Bedroom Ocean Veranda Duplex

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 3925 sq ft
  • Sleeps 7
  • 2 Queen Beds and 2 King Beds

View all photos for Ocean Studio

Ocean Studio | Free minibar items, in-room safe, blackout drapes, iron/ironing board

Ocean Studio

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Ceiling fan
Blackout drapes/curtains
  • 875 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Studio with Plunge Pool

Ocean Studio with Plunge Pool | Free minibar items, in-room safe, blackout drapes, iron/ironing board

Ocean Studio with Plunge Pool

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Ceiling fan
  • 875 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Suite with Sky Deck and Plunge Pool

Ocean Suite with Sky Deck and Plunge Pool | Terrace/patio

Ocean Suite with Sky Deck and Plunge Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 2075 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Mangrove Studio

Mangrove Studio | Free minibar items, in-room safe, blackout drapes, iron/ironing board

Mangrove Studio

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Ceiling fan
Blackout drapes/curtains
  • 875 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located on the beach, Etéreo, Auberge Resorts Collection is in Maroma, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Traveling with kids? Consider Xplor Theme Park, or check out an event or a game at Mario Villanueva Stadium Madrid. With kayaking, sailing, and fishing nearby, you'll find plenty of adventures in the water.
Visit our Playa del Carmen travel guideOpens in a new window
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Maroma Beach - 1 min walk
  • Paradise Beach - 11 min walk
  • Playa Paraiso Golf Course - 13 min drive
  • Tres Rios Ecopark - 16 min drive
  • El Camaleón Mayakoba Golf Course - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • Aromes - 16 min drive
  • Jaal-Ha - 18 min drive
  • Preferred Beach Club - 16 min drive
  • La Palapa Bar - 16 min drive
  • Ma Loo Bar - 16 min drive

About this property

Etéreo, Auberge Resorts Collection

Luxury family-friendly resort located in Maroma
You can look forward to a beach bar, a terrace, and designer stores on site at Etéreo, Auberge Resorts Collection. With a white sand beach, beachfront dining, and free beach cabanas, this resort is the perfect place to soak up some sun. Indulge in a massage at Sana, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature ocean views and more. Fitness classes and yoga classes are offered at the gym; other things to do include snorkeling. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a firepit and a coffee shop/cafe.
Additional perks include:
  • 2 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Free valet parking
  • Full breakfast (surcharge), supervised childcare (surcharge), and 1 meeting room
  • Beach umbrellas, multilingual staff, and massage treatment rooms
Room features
All 75 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and minibars (stocked with some free items).
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Rainfall showers, deep soaking tubs, and hair dryers
  • 50-inch LED TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM–10:30 AM for a fee: USD 40–55 for adults and USD 30–40 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Changarro
  • Che Che
  • Itzam

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Snorkeling
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free beach cabanas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 3 floors
  • 8 buildings
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free minibar (limited items)

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 200 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Food and water bowls, pet-sitting services, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.99 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 40–55 for adults, and USD 30–40 for children
  • Pet fee: USD 200 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Etereo Auberge Resorts Collection
Etéreo, Auberge Resorts Collection Resort
Etéreo, Auberge Resorts Collection Playa del Carmen
Etéreo, Auberge Resorts Collection Resort Playa del Carmen

Frequently asked questions

Does Etéreo, Auberge Resorts Collection have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Etéreo, Auberge Resorts Collection?

As of Apr 16, 2024, prices found for a 1-night stay for 2 adults at Etéreo, Auberge Resorts Collection on Apr 18, 2024 start from $1,099.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Etéreo, Auberge Resorts Collection pet-friendly?

Yes, this resort allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 200 per pet, per stay. Service animals are exempt from fees.

How much is parking at Etéreo, Auberge Resorts Collection?

Valet parking is free at this property.

What time is check-in at Etéreo, Auberge Resorts Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Etéreo, Auberge Resorts Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Etéreo, Auberge Resorts Collection located?

Nestled on the beach, this Maroma resort is just steps from Virgen Beach and Maroma Beach. Paradise Beach is 0.5 mi (0.9 km) away.

Etéreo, Auberge Resorts Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 21 reviews" "
Rating 8 - Good. 3 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Neal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, unique getaway
Stayed 4 nights in Jan 2024

10/10 Excellent

leon, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are not enough words for how much we enjoyed our stay. Every minute of our time at the resort was beyond expectations - from the unforgettable room and view, the highest quality customer service from every staff member we encountered, to the phenomenal food… especially at Itzam. We will always compare future “relaxing” vacations to this one and we have genuine plans to return one day - which is not a common thing we do since we enjoy staying in different places. We are telling all our family and friends to make an effort to visit!
Stayed 3 nights in Aug 2023

10/10 Excellent

Charith, New York

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic spot! Beach and pool areas are well attended and maintained. Dinning options are great too with different foods at each.
Stayed 4 nights in Jun 2023

8/10 Good

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underwhelming
I was completely underwhelmed with the hotel overall. The room was perfection, no complaints. The design of the hotel was beautiful - the property, decor, etc. However, the beach was terrible. It was tiny, the water was not crystal clear, not sure what it was as there was not a ton of seaweed visible. The sand was mostly hard, not the powder soft white beaches which are everywhere else in the area. I have stayed at every hotel in mayakoba, and I was very excited to try something new, but it was just a disappointment at this price point. The property is small and there are very few options for food. I am always a beach person, never hang out by the pool, but the food and beverage options (and prices, so weird!) were better at the pool. I ordered a $25 pina colada by the beach that was horrible... bad enough that I genuinely think it was an accident. I did not want to complain, so I just moved on and did not finish it. Service was ok, nothing special like at the rosewood or even fairmont hotels. Stunning design, but lacking in a lot of areas. It's new, so I hope they can improve.
Stayed 3 nights in Oct 2022

6/10 Okay

Harsh

Traveled with family
Liked: Cleanliness, staff & service
Property is good but at the price one would expect something exceptional
Stayed 4 nights in Oct 2022

10/10 Excellent

Kai

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless
Stayed 2 nights in Aug 2022

10/10 Excellent

Kai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular. The absolute best in all of Cancun.
Stayed 1 night in Aug 2022

10/10 Excellent

Carly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we had hoped for all around! Above all, every single person we met who work at Etereo are beyond kind and thoughtful and went above and beyond to make us feel so genuinely taken care of. We left feeling like we made new friends that we would love to see again. The restaurants, pools, our room and especially SANA (spa) were simply perfect and we experienced beautiful and spiritual experiences while there that we will never forget.
Stayed 5 nights in Aug 2022

10/10 Excellent

Jeremy B

Stayed 3 nights in Jul 2022