Grand Naniloa Hotel Hilo - a Doubletree by Hilton
4.0 star property

Bayside Hilo hotel in Keaukaha with golf course

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Junior Suite, 1 King Bed, Non Smoking, Oceanfront | In-room safe, desk, free cribs/infant beds, rollaway beds
Meeting facility
Meeting facility

Overview of Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Reviews
8.2

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Air conditioning
  • Free WiFi
  • Gym
  • Parking included

Check out the area

93 Banyan Dr, Hilo, HI, 96720
  • Popular LocationCoconut Island Park8 min walk
  • Popular LocationPort of Hilo3 min drive
  • Popular LocationUniversity of Hawaii at Hilo5 min drive
  • AirportKailua-Kona, HI (KOA-Kona Intl.)94 min drive
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Room options

Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

cleanliness

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
  • 369 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

cleanliness

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
  • 369 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - queen
Separate bedroom
Deep soaking bathtub
  • 550 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (KAMEHAMEHA)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - queen
2 bedrooms
Hair dryer
  • 1142 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Lanai, Oceanfront (Corner)

cleanliness

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
  • 341 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Ocean View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 298 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Sofa bed
  • 742 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Lanai, Oceanfront

cleanliness

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
  • 369 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lanai, Oceanfront

cleanliness

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
  • 369 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 298 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lanai, Oceanfront

cleanliness

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
  • 369 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 298 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 298 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
Eco-friendly toiletries
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 369 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 330 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Hilo

Grand Naniloa Hotel Hilo - a Doubletree by Hilton is located in Keaukaha, a neighborhood in Hilo, and is near the airport and on the waterfront. While the natural beauty of Coconut Island Park and Rainbow Falls can be enjoyed by anyone, those looking for an activity can check out Port of Hilo. Don't miss out on a visit to Hawaii Tropical Botanical Garden. Discover the area's water adventures with scuba diving and windsurfing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

What's nearby

  • Coconut Island Park - 8 min walk
  • Port of Hilo - 3 min drive
  • Hilo Farmers Market - 4 min drive
  • University of Hawaii at Hilo - 5 min drive
  • Rainbow Falls - 8 min drive

Getting around

  • Kona Intl. Airport (KOA) - 94 min drive

Restaurants

  • Verna's III Drive Inn - 9 min walk
  • Hula Hula's - 4 min walk
  • Ken's House Of Pancakes - 10 min walk
  • Don's Grill - 3 min drive
  • Hilo Bay Cafe - 11 min walk

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Hotel near Coconut Island Park
Located close to Port of Hilo and Hilo Farmers Market, Grand Naniloa Hotel Hilo - a Doubletree by Hilton provides 9 holes of golf, a terrace, and a garden. Active travelers can enjoy sailing, snorkeling, and fishing at this hotel. Be sure to enjoy a meal at Hula Hulas, the onsite restaurant. Enjoy the 24-hour gym, as well as activities like surfing/body boarding, kayaking, and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and an electric car charging station
  • A porter/bellhop, coffee/tea in the lobby, and a vending machine
  • Guest reviews speak well of the bar, pool, and helpful staff
Room features
All 379 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 48-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Japanese

Sustainability

Sustainability practices

100% renewable energy
At least 10% of profits reinvested in community and sustainability
Comprehensive food waste policy
Locally-sourced food (80% minimum)
Organic food (80% minimum)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM–10:30 AM for a fee: USD 4–20 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Hula Hulas

Things to do

  • 24-hour gym
  • 9 holes of golf
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Golf driving range
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,001 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1960
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Phone calls
  • Sporting facilities or equipment
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 4–20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel Hilo

Frequently asked questions

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Grand Naniloa Hotel Hilo - a Doubletree by Hilton on Apr 10, 2024 start from $186.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Naniloa Hotel Hilo - a Doubletree by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Self parking is free at this property.

What time is check-in at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Grand Naniloa Hotel Hilo - a Doubletree by Hilton located?

Located in Keaukaha, this golf hotel is within 1 mi (2 km) of Coconut Island Park and Port of Hilo. Hilo Farmers Market and Mokupapapa Discovery Center are also within 3 mi (5 km).

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 519 out of 1110 reviews" "
Rating 8 - Good. 292 out of 1110 reviews" "
Rating 6 - Okay. 149 out of 1110 reviews" "
Rating 4 - Poor. 87 out of 1110 reviews" "
Rating 2 - Terrible. 63 out of 1110 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Venkateswarlu

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are Cockroaches in the room and the property charged more than what they are supposed to and claimed it as upgrade without even communicating me about the upgrade and additional charges.

6/10 Okay

Clay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The Grand Naniloa is situated directly on the coast, and we reserved a room with a balcony. The view is breathtaking, and the balcony enables us to keep the sliding door open for the majority of the day. I strongly recommend investing a bit more to secure a room with an ocean view and a balcony. While other sections of the hotel offer ocean views, the floor-to-ceiling windows do not open, preventing guests from enjoying the refreshing ocean breeze. The hotel staff are amiable and are undoubtedly one of the establishment's assets. I assigned the hotel a relatively low rating for several reasons: The hotel is quite dated, with some areas poorly maintained. The hotel is adjacent to two deserted and derelict old hotels inhabited by squatters, making it unsafe to wander around at night. One can observe burn marks and boarded-up windows on these decrepit structures. The complimentary internet service is extremely slow. The walls are very thin, which means you can hear your neighbors. The resort fee is disproportionately high considering the modest additional amenities provided by the hotel, such as the small swimming pool. It appears that many of the tourists we encountered in Hilo's popular spots had traveled from other parts of the island. I was unaware that people generally do not stay in Hilo. Now I understand why. The premier hotel in Hilo is just about a three-star establishment.

6/10 Okay

Xiaomeng

Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service
Great stay in Hilo. All the staff we interacted with were great, room had a beautiful ocean view. Loved our 5 days there. Coffee and POG juice in the lobby. The exterior of the hotel very much needs a paint job and they could use a hot tub, pool was cold and not very welcoming.
Stayed 4 nights in Mar 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the weather was a nice as the hotel! had rain every day!
Stayed 3 nights in Mar 2024

6/10 Okay

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very close to town. Has live music and a bar in the lobby with a nice atmosphere. A restaurant is located in the hotel with beautiful views. I did not like there is no complimentary breakfast offered for guest, not even continental. You have to be a Diamond member for a food voucher. Parking is valet. The restaurant has a nice view but very expensive. Also, there was a $300 resort fee which isn’t disclosed until you get there. I’m told I’ll get $140 of it back after 5-7 business days once checked out. They should be more transparent about this. That plus having to pay so much for food and tip each time you need your car…dropped a few stars. Other than that, nice staff and clean rooms
Stayed 3 nights in Mar 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was excellent!
Stayed 3 nights in Mar 2024

2/10 Terrible

Stephanie

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room with ants, poorly cleaned, terrible manager Cindy. Wouldn’t recommend for families. Outdated, rundown property, no hot tub, view of abandoned building. Not worth the expensive price tag.
Stayed 2 nights in Mar 2024

8/10 Good

Charles Merlin, West Orange

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Perfect location for Hilo. Close to airport but don’t hear or see planes.
Stayed 3 nights in Mar 2024

10/10 Excellent

Nancy, Clovis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterfront. Dining a challenge but only temporarily they say.
Stayed 3 nights in Mar 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0