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The Hey Hotel

4.0 star property
Upscale hotel, walk to Mystery Rooms

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Hey Hotel

Lake
Exterior
Suite | Balcony
Free daily buffet breakfast
Lobby lounge
Reviews
8.8

Excellent

Popular amenities

  • Breakfast included
  • Air conditioningAir conditioningAir conditioning
  • Parking availableParking availableParking available
  • BarBarBar
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Höheweg 7, Interlaken, 3800
  • Popular LocationInterlaken Casino7 min walk
  • Popular LocationMystery Rooms8 min walk
  • Popular LocationInterlaken Ost Ferry Terminal17 min walk
  • AirportBern (BRN-Belp)43 min drive
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Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free WiFi

Standard Double Room

8.4/10 Very Good

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Espresso maker
Champagne service
Electric kettle
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free WiFi

Family Room

9/10 Wonderful

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Espresso maker
Champagne service
Electric kettle
  • 280 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, free WiFi

Standard Triple Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Espresso maker
Champagne service
Electric kettle
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, soundproofing, free WiFi

Standard Single Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Espresso maker
Champagne service
Electric kettle
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property
Boutique Hotel Bellevue
Spa
Pet friendly
Free WiFi
Restaurant
8.8 out of 10, Excellent, (522)
The price is $415
$439 total
includes taxes & fees
Jul 2 - Jul 3
Boutique Hotel Bellevue

About the neighborhood

Interlaken

The Hey Hotel is located in Central Interlaken, a neighborhood in Interlaken, and is in a rural area and in the mountains. While the natural beauty of Lake Thun and Lake Brienz can be enjoyed by anyone, those looking for an activity can check out Mystery Rooms. Jungfrau Park and Bussalp are also worth visiting. Be sure not to miss outdoor adventures like skydiving, hiking/biking trails, and mountain biking, or hop on a segway rental nearby and take a self-guided tour around Interlaken.
Visit our Interlaken travel guideOpens in a new window

What's nearby

  • Hoeheweg - 1 min walk
  • Alpine Garden - 6 min walk
  • Interlaken Casino - 7 min walk
  • Mystery Rooms - 8 min walk
  • Interlaken Ost Ferry Terminal - 17 min walk

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 43 min drive

Restaurants

  • Hüsi Bierhaus - 2 min walk
  • McDonald's - 1 min walk
  • Brasserie 17 - 2 min walk
  • Restaurant Café de Paris - 2 min walk
  • PizPaz - 1 min walk

About this property

The Hey Hotel

Upscale hotel located in Central Interlaken
Near Mystery Rooms, The Hey Hotel provides a free breakfast buffet, an art gallery on site, and a shopping mall on site. Active travelers can enjoy a ropes course at this hotel. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), 3 meeting rooms, and multilingual staff
  • Smoke-free premises, an elevator, and a 24-hour front desk
  • Luggage storage and free newspapers
  • Guest reviews say great things about the helpful staff and location
Room features
All 192 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Self parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping mall
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Elevator (50 inch wide door)

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for CHF 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

Is The Hey Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at The Hey Hotel?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at The Hey Hotel on Jun 7, 2024 start from $289.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hey Hotel?

Self parking is available for CHF 15.00 per day.

What time is check-in at The Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at The Hey Hotel?

Check-out is at 11:00 AM.

Where is The Hey Hotel located?

Located in Central Interlaken, this hotel is within a 10-minute walk of Hoeheweg and Mystery Rooms. Lake Brienz is 1.8 mi (2.9 km) away. Interlaken West Station is only a 4-minute walk and Interlaken West Ferry Terminal is 6 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 159 out of 284 reviews" "
Rating 8 - Good. 82 out of 284 reviews" "
Rating 6 - Okay. 28 out of 284 reviews" "
Rating 4 - Poor. 9 out of 284 reviews" "
Rating 2 - Terrible. 6 out of 284 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tamra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at The Hey Hotel. Parking was challenging but the restaurant was great. The staff was amazing and what a GREAT breakfast!
Stayed 1 night in May 2024

8/10 Good

Kajal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in a good area.
Stayed 3 nights in May 2024

8/10 Good

Abraham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy céntrico , staff muy amable , moderno la recepción … desayuno bueno
Stayed 1 night in May 2024

10/10 Excellent

Hardik

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great location. Rooms were spacious. Highly recommend someone looking to stay in the main street area. You ll be close to everything. Breakfast was decent too.
Stayed 4 nights in May 2024

2/10 Terrible

Bandar, San Antonio

Stayed 1 night in May 2024

10/10 Excellent

Hea Joung, Irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful breakfast room and good breakfast.
Stayed 2 nights in Apr 2024

8/10 Good

Lucette

Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2024

10/10 Excellent

violeta, winter Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must choose this hotel. Super close to the train station actually walking distance. Plenty places to eat and shopping souvenir etc. You will love this Hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Richmond

Stayed 2 nights in Mar 2024

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it , looks better than the pictures, great location Family room 💯
Stayed 1 night in Mar 2024

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, amenities
Super cute hotel in a great location, but I do have a few complaints. First, the beds are not very comfortable in my opinion, they are far too firm. Pretty much like sleeping on the floor, Second, they only provide one pillow per person. This may be sufficient for some but definitely not us. I saw where others have complained about this in the past so was surprised it hasn’t been addressed given it’s such an easy fix. Third, it has a nice bar but tonight they pulled the bartender to help with the restaurant because of a staffing shortage. I had to track someone down to order a drink, again to order a second round, and again to pay the check. Others in the bar were openly complaining and several others gave up and left without ever being served. I completely understand that sometimes things happen, but for no one to regular check on the bar patrons when the bar was still open, and for the manager not to comp a drink or two for the inconvenience is not the mark of good management in my opinion.

6/10 Okay

Patrick

Disliked: Staff & service
Stay where hopeless. None one would help with anything we ask . Great location and bar and surrounding was great . Just staff was useless

10/10 Excellent

SANTIAGO

Stayed 1 night in Dec 2023

10/10 Excellent

Jessica, Cape Coral

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Bryan, Murrieta

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
1/2 the property had no hot water due to pipe rupture. I learned that the staff knew this when i checked in and did not inform or offer me a room that had hot water. Upon checking out, the front desk person said i should have told them and they would have accomodated...this was rude and unreasonable expectation. Additionally, they confused our reservations as i was with 3 friends and double charged my account with no authorization. I will be complaining directly as i must undue unauthorized transactions
Stayed 1 night in Nov 2023

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, amenities
A few items independent of each other, 1. The young gentleman at the front early reception was exceptional and couldn’t have been more helpful w/ local information,(excelent) 2. When we returned that evening to realized our heat was out and not working,( 31’ outside). That receptionist (older gentleman)was quite matter of fact and said all he could do was provide additional blankets, (change of room would have been a better alternative as the hotel was not that full). Additionally, it’s worth mentioning the lobby reception area is beautiful, outside of that our room seemed a bit worn out and cheaply put together.
Stayed 2 nights in Nov 2023

4/10 Poor

Filipinas

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great boutique hotel in the center of Interlaken. Adam was especially attentive and assisted my husband and I. He went above and beyond to ensure we were comfortable with our room. I would definitely recommend this hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

GARRY

Traveled with group
All round very good ..excellent service well done
Stayed 4 nights in Oct 2023

2/10 Terrible

sarthak

Traveled with family
Disliked: Amenities, property conditions & facilities
We found our stay to be quite disappointing. The hotel room was clean, and the reception staff displayed commendable helpfulness and politeness However, our experience was ruined by lack of vegetarian options during breakfast, which we consider to be a vital meal, especially when traveling abroad. The only hot vegetarian dish offered was falafel, and it was disappointingly dry. Switzerland is known for its hospitality, but when we asked if the chef could whip up something else, the restaurant staff were kind of rude and said no. We've been all over the world, including lots of places in Europe, and this was one of our biggest disappointments. Just so you know, this isn't a budget hotel, the prices are in line with others around here. So, if you're a vegetarian, we'd recommend looking elsewhere for a breakfast that suits your taste. Additionally, it is important to mention that the room lacked a mini fridge, rendering it impossible to store outside food for cooking or safekeeping within the room. So you're in a tough spot if you're a vegetarian and staying here. We hope this feedback proves valuable to potential visitors.
Stayed 4 nights in Oct 2023

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Light in the hallway didn’t work one night and no fridge in the room was disappointing. On the plus side, good location
Stayed 2 nights in Oct 2023

10/10 Excellent

Joleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

General hotel information

Reasons to Book
Spacious Rooms & Nearby Parking
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Address
Höheweg 7, Interlaken