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Hotel Casa De La Palma

3.5 star property
Comfortable historic hotel, walk to Zócalo de Puebla

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Casa De La Palma

Interior
Front of property
Suite, 1 King Bed, Balcony | Pillowtop beds, individually decorated, individually furnished
Breakfast area
Check-in/check-out kiosk
Reviews
8.0

Very good

Popular amenities

  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Pet friendlyPet friendlyPet friendly
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Calle 3 Oriente No 217 Centro Historico, Puebla, PUE, 72000
  • Popular LocationZócalo de Puebla4 min walk
  • Popular LocationPuebla Cathedral7 min walk
  • Popular LocationPuebla Convention Center8 min walk
  • AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)43 min drive
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Room options

View all photos for Premium Double Room

Premium Double Room | Pillowtop beds, individually decorated, individually furnished

Premium Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
HDTV
Pillowtop bed
Fan
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Pillowtop beds, individually decorated, individually furnished

Deluxe Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
HDTV
Pillowtop bed
Fan
Private bathroom
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Pillowtop beds, individually decorated, individually furnished

Suite, 1 King Bed, Balcony

8.8/10 Excellent

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Free rollaway/extra beds
HDTV
Pillowtop bed
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Pillowtop beds, individually decorated, individually furnished

Suite, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Free rollaway/extra beds
HDTV
Pillowtop bed
Fan
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Quadruple Room

Junior Quadruple Room | Pillowtop beds, individually decorated, individually furnished

Junior Quadruple Room

10/10 Exceptional

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
HDTV
Pillowtop bed
Fan
Private bathroom
  • 215 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Room, Balcony

Quadruple Room, Balcony | Pillowtop beds, individually decorated, individually furnished

Quadruple Room, Balcony

10/10 Exceptional

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
HDTV
Pillowtop bed
Fan
2 bedrooms
  • Sleeps 4
  • 2 King Beds

Similar properties

Outdoor pool
NH Puebla Centro Histórico
Pool
Pet friendly
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1004)
The price is $54
$65 total
includes taxes & fees
Jun 20 - Jun 21
NH Puebla Centro Histórico

About the neighborhood

Puebla

Hotel Casa De La Palma is located in Puebla Historic Center, a neighborhood in Puebla, and is near the airport and near a boardwalk/promenade. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks, and travelers looking to shop may want to visit Angelopolis Commercial Center and Val´Quirico. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as skydiving and ecotours in the area.
Visit our Puebla travel guideOpens in a new window

What's nearby

  • Zócalo de Puebla - 4 min walk
  • Puebla Cathedral - 7 min walk
  • Puebla Convention Center - 8 min walk
  • Centro Expositor - 8 min drive
  • Angelopolis Commercial Center - 8 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • Cemitas y Tortas la Poblanita - 2 min walk
  • La Casa del Mendrugo - 1 min walk
  • Café & Tocino - 4 min walk
  • La Berenjena - 1 min walk
  • La Zanahoria - 2 min walk

About this property

Hotel Casa De La Palma

Historic hotel located in Puebla Historic Center
Close to Puebla Cathedral and Zócalo de Puebla, Hotel Casa De La Palma provides amenities like dry cleaning/laundry services. Treat yourself to spa services, such as a body wrap, a body treatment, or a body scrub. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An area shuttle, express check-out, and express check-in
  • Coffee/tea in the lobby, 1 meeting room, and a porter/bellhop
  • Multilingual staff, smoke-free premises, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi, sound-insulated walls, and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 36-inch HDTVs with cable channels
  • Wardrobes/closets, balconies, and fans

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (MXN 150 per day)
  • Area shuttle (surcharge) up to 200 km
  • Extended parking on site (MXN 150 per night)
  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Restaurants on site

  • Restaurante HCP

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Spa

  • Body scrubs
  • Body wraps
  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1715
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Fan
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 1
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for MXN 400.0 per day

Property payment types

Important information

Optional extras

  • Extended parking fee: MXN 150 per night
  • Nearby parking fee: MXN 150 per day (98 ft away)
  • Late check-out fee: MXN 1 (subject to availability)
  • Crib (infant bed) fee: MXN 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Casa Palma Puebla
Hotel Casa Palma
Hotel Casa Palma Puebla
Casa De La Palma Hotel Puebla
Hotel Casa De La Palma Hotel
Hotel Casa De La Palma Puebla
Hotel Casa De La Palma Hotel Puebla

Frequently asked questions

Is Hotel Casa De La Palma pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel Casa De La Palma?

As of May 31, 2024, prices found for a 1-night stay for 2 adults at Hotel Casa De La Palma on Jun 1, 2024 start from $55.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Casa De La Palma?

Extended parking is available for MXN 150 per night. Limited spots are available.

What time is check-in at Hotel Casa De La Palma?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Casa De La Palma?

Check-out is at 1 PM. Late check-out is available for MXN 1 (subject to availability).

Where is Hotel Casa De La Palma located?

Located in Puebla Historic Center, this historic hotel is within a 5-minute walk of Callejon del Sapo and Zócalo de Puebla. Puebla Cathedral and Puebla Convention Center are also within 15 minutes. Puebla–Cholula Tourist Train Terminal is 27 minutes by foot.

Reviews

8.0

Very Good

Rating 10 - Excellent. 40 out of 96 reviews" "
Rating 8 - Good. 30 out of 96 reviews" "
Rating 6 - Okay. 13 out of 96 reviews" "
Rating 4 - Poor. 9 out of 96 reviews" "
Rating 2 - Terrible. 4 out of 96 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rosie, Burien

Disliked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a Spanish colonial building that served as a boarding house for newly arrived Spaniards coming to Nueva Espana in the 1700s. Our room had 15' high ceilings and huge windows overlooking the street below. The bathroom was larger than some hotel rooms I've stayed in! While the amenities are very basic (weak wifi, old keys, flat pillows), the experience of staying in such a classic building outweighed any negatives. In addition, the price was very good. Highly recommended for more adventurous travelers who aren't so picky about modern-day conveniences.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Valerie

Stayed 2 nights in Jan 2024

10/10 Excellent

harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graciella is a master of the front desk. She will get you where you need to go. Food, sights, history, just ask. Room was always clean, staff is fantastic. Feels like a place you can live forever!
Stayed 5 nights in Sep 2023

4/10 Poor

Alejandro

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A block away from Cathedral and city center.
Stayed 1 night in Apr 2023

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and patio are GORGEOUS. Clean and historic. Problems are 1) on a very loud street 2) Beds are way too soft
Stayed 5 nights in Mar 2023

8/10 Good

Gail, San Francisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, very large, charming rooms. Excellent value. Great location. On the downside it was noisy outside at night (maybe due to time of year) and the room has no AC or fan. There is no elevator so if that is an issue for the traveler, they should be aware. The staff go out of their way to greet and assist the guests.
Stayed 5 nights in Mar 2023

10/10 Excellent

Clarence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, charming old hotel in a great location!

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2022

10/10 Excellent

SCARLETT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Amazing, this hotel is perfect and full of old charm. I think next time i will book for at least 10 days...this hotel helped me fall in love with Puebla and i cant wait to return...i do wish the rooms where all listed on the hotels site so you knew which one you were actually getting so do your homework or call ahead
Stayed 2 nights in Nov 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is for the traveler who wants to have a taste of the traditional architecture and the flavor of the old city in their living situation. The rooms are large, comfortable and full of character. The hotel has all the problems of a 300 year old property, but the staff is committed to keeping the hotel in good order. If you want to have an experience that is just like any other chain hotel go somewhere else. But if you want a real Puebla location this is it.
Stayed 2 nights in Sep 2021

10/10 Excellent

Emanuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
welcoming and covid conscious. Great value.
Stayed 1 night in Sep 2021

4/10 Poor

Lorena

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
We were really looking forward to staying at the hotel because of its location to the city centro and it’s quaint appearance in photos. The room itself was fine. We loved the wood floors and the beautiful windows. The rooms do get hot but you can open the terrace doors. This might become a problem when sleeping because of street noise. It didn’t bother me. The bedspread was dark and had a hole in it and I wondered if it is ever washed but the sheets and towels were clean. Ok. Now for the poor rating. The toilet barely flushed. This created a big problem with 3 people sharing a bathroom. The shower pressure was low, which I would expect in an old building but this was ridiculous! It was hard to even wash your face in let alone try to wash thick hair in. We could plainly hear the next door bathroom shower and it didn’t sound like it had the pressure problems ours had. We could also hear their conversations as if they were in our room. There was a gap in a wall that allowed you to see into the next door bathroom. Also, a bedroom lamp did not work. Unfortunately we found the conditions unacceptable after 2 nights of this. We were prepaid 7 days and contacted Expedia about the issues as well as the hotel. They were unwilling to refund any money for the 5 nights we stayed somewhere else despite our complaints. I understand they were following a policy I agreed to but I also agreed to pay for facilities that would at least be usable. May the water issues were just in our room?
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful colonial architecture in a great location. This is our second time here and will return.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience in a lovely colonial hotel!
Hotel Casa de la Palma is a beautiful colonial hotel located very close to the zócalo and museums in the city of Puebla. I had a lovely room with a balcony, high ceilings, tiled floors and even a stain glass window in my bedroom. There is a complimentary breakfast as well. I would definitely stay here again and recommended it to my friends if they're interested in staying in the city of Puebla.

10/10 Excellent

Murphys, Delta BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel near zocalo in centro historia Puebla
Really enjoyed our stay here. Large rooms! Beds are very firm. Hot water takes a few minutes to get going but all is fine afterwards. Breakfast is good! Yvette is amazing! So helpful!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully restored, central, quiet & comfortable
A Luxury rustic convent very well restored, great restaurant, pretty garden courtyards, a street parade we joined in (mid dec) and poolside fun. In middle of town but very quiet rooms. Comfortable beds not hard or too soft, just right. Needed a few days longer!

8/10 Good

John, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, quiet street, historic hotel
Three night stay in this centrally located historic hotel turned out to be an excellent choice. The staff was helpful in providing information, purchasing bus tickets, calling taxis and arranging tours. It is located on a corner of quiet streets but is only located a couple blocks from the Central Square. Our room was elegant but only opened up to the center courtyard, so if you want a room with windows to the outside, you need to ask. Breakfast is basic, but cooked to order.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Puebla, bar none! Centrally located, great rooms, super helpful and friendly staff!

General hotel information

Reasons to Book
Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
1:00 PM
Star Rating
3.5