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Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
5.0 star property

Adults-only luxury on the beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Photo gallery for Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

View from room
On the beach, beach cabanas, sun loungers, beach umbrellas
Free minibar, in-room safe, desk, blackout drapes
5 bars/lounges, 2 poolside bars
Outdoor pool, pool umbrellas, sun loungers

Overview of Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

VIP Access
Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Spa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Enjoy the neighborhood

Map
Blvd. Kukulcan, Manzana 51, Lote. 7, Hotel Zone, Cancun, QROO, 77500
  • Popular LocationGaviota Azul Beach2 min walk
  • Popular LocationCancun Convention Center7 min walk
  • Popular LocationForum Beach8 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)27 min drive
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Room options

View all photos for Turquoize Sky Swim Up Ocean Front Master King

Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Swim Up Ocean Front Master King

Highlights

Furnished balcony
Soundproofed
Private outdoor spa tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 690 sq ft
  • Ocean view
  • Sleeps 3

View all photos for Turquoize Ocean Front Master King

Free minibar, in-room safe, desk, blackout drapes

Turquoize Ocean Front Master King

Highlights

Furnished balcony
Soundproofed
Private outdoor spa tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 690 sq ft
  • Ocean view
  • Sleeps 3

View all photos for Turquoize Sky Ocean Front Master Double

Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Ocean Front Master Double

Highlights

Furnished balcony
Soundproofed
Private outdoor spa tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 689 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Turquoize Ocean Front Master Double

Free minibar, in-room safe, desk, blackout drapes

Turquoize Ocean Front Master Double

Highlights

Furnished balcony
Soundproofed
Private outdoor spa tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 690 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Turquoize Sky Swim Up Ocean Front Master Double

Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Swim Up Ocean Front Master Double

Highlights

Furnished balcony
Soundproofed
Private outdoor spa tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 690 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Turquoize Sky Ocean Front Master King

Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Ocean Front Master King

Highlights

Furnished balcony
Soundproofed
Private outdoor spa tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 689 sq ft
  • Ocean view
  • Sleeps 3

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About the neighborhood

Cancun

Located on the beach, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is in Zona Hotelera, a neighborhood in Cancun. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Gaviota Azul Beach and Forum Beach. Ventura Park Cancun and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also worth visiting.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Gaviota Azul Beach - 2 min walk
  • Cancun Convention Center - 7 min walk
  • Forum Beach - 8 min walk
  • Caracol Beach - 9 min walk
  • Chac Mool Beach - 15 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • Hooters - 7 min walk
  • Mandala - 7 min walk
  • Krystal Cancún - 4 min walk
  • Coral Café - 4 min walk
  • Monkey Business - 6 min walk

About this property

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Luxury all-inclusive property near La Isla Shopping Mall
Close to Gaviota Azul Beach and Cancun Convention Center, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive provides 2 poolside bars, a grocery/convenience store, and a rooftop terrace. With a beachfront location, beach cabanas, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a facial, hydrotherapy, or a body treatment at Zen Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The gym offers yoga classes and fitness classes; other things to do include snorkeling, beach volleyball, and parasailing. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • An outdoor tennis court, 1 meeting room, and beach towels
  • Concierge services, luggage storage, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 160 rooms have comforts such as private outdoor spa tubs and 24-hour room service, in addition to perks like furnished balconies and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 48-inch flat-screen TVs with digital channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All non-motorized water sports are included.

Lessons/classes/games

Aerobics
Cooking
Pilates

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bastille - Adults only
  • Lorenzo's
  • Punta Vista
  • The Moongate
  • Tradewinds

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • Elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 48-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 17 years old are not allowed in the spa

Property is also known as

Turquoize Hyatt Ziva Cancun Resort
Turquoize Hyatt Ziva Resort
Turquoize Hyatt Ziva Cancun
Turquoize Hyatt Ziva
Turquoize Hyatt Ziva Adults All Inclusive All-inclusive property
Turquoize Hyatt Ziva Cancun Adults All Inclusive
Turquoize Hyatt Ziva Adults All Inclusive
Turquoize at Hyatt Ziva Cancun Adults Only
Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive
Turquoize at Hyatt Ziva Cancun
Turquoize Hyatt Ziva Adults I
Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive

Frequently asked questions

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive on Apr 30, 2024 start from $811.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, the property is all-inclusive. Activities include aerobics classes, cooking classes, pilates classes, and more.

Where is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach. Cancun Convention Center and Forum Beach are also within 15 minutes.

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 809 out of 1001 reviews" "
Rating 8 - Good. 111 out of 1001 reviews" "
Rating 6 - Okay. 30 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Traveled with family
Beach was breathtaking / beautiful
Stayed 4 nights in Apr 2024

10/10 Excellent

RINNAH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No smoking or vaping or a $500 fine when I have worked in smokey Vegas bars & casinos for 15 years was amazing!!! Horrible scent machines they had in the public bathrooms smelled awful like cheap mens Coolwater cologne, absolutely terrible and super strong actually made me nauseous and gave me headaches. Especially when you are drinking in the hot sun all day smelling that horrible strong scent is awful. Adults only lobby side was the same, some horrible scent machine just a different super strong terrible scent. Not sure I agree with the poor dolphins on property (one had a huge gash in his snout probably from being in such small quarters fighting with other dolphins or pushing overweight customers to earn his food) and the water in tank was filthy. I am all for petting, feeding, taking pictures with any beautiful creatures if they are well cared for but not sure after seeing the injury on one it made me sad especially seeing how loud the music and activities going on right next to their tank was. The Steak restaurant was our favorite attached to the adults only tower, 4 screaming kids seated next to us to ruin our dinner not so much. The entertainment was based around kids. Adult pool uneventful terrible boring music total snoozefest just no kids. Definitely wouldnt return to this particular Hyatt since the resort isnt ALL adults but as far as service, staff, cleanlines, food went .....if it was an Adults Only at the entire resort by Hyatt absolutely!
Stayed 5 nights in Mar 2024

6/10 Okay

Sheetal

Traveled with partner
Liked: Cleanliness
Too many to write. We go to Cancun every year and we stay at diff places. This one I would say was the most avg one. Is definitely not adults only as they say.
Stayed 5 nights in Apr 2024

10/10 Excellent

Joel Roldan, Clarendon Hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the adults only section. This was a great experience for us, as we had always brought our family on trips. There was enough adults only areas that really enabled us to enjoy the stay. Top-notch service as well
Stayed 3 nights in Feb 2024

10/10 Excellent

Harman Singh

Stayed 2 nights in Feb 2024

10/10 Excellent

Sachie

Traveled with family
Liked: Amenities
Everything was excellent. No need reservation for a restaurant and we didn’t wait for our table. Excellent hospitality and this resort made me feel I was a princess. The only thing I didn’t like was a dolphin pool where they kept dolphins for the guests to watch or touch. It broke my heart and I tried to avoid that area. The hotel did everything to make their guests happy and I understand the cute dolphins definitely make many guests with kids happy, but I just felt so sad.
Stayed 2 nights in Feb 2024

10/10 Excellent

Emilia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean. Staff is wonderful. Beach is the nicest in Cancun I've seen. Just be aware that "adults only" is only your tower and 3rd floor pool. Anything else is family friendly, meaning restaurants, activities, beach....
Stayed 3 nights in Feb 2024

10/10 Excellent

Vijaysimha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Alex hongsoo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Too long time sever food.
Stayed 5 nights in Feb 2024

10/10 Excellent

Xiaojuan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0