• Sea view
  • Garden
  • Swimming pool
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk

Boasting instant beach access, numerous dining options and endless recreational activities, this family-friendly all-inclusive resort is located in the Mayan Riviera and offers everything needed for a memorable stay. On-site at the Barcelo Maya Palace guests can discover a large variety of amenities, including 7 different restaurants, a full-service spa and a nightclub. The resort also features several spacious swimming pools as well as hot tubs, and a children's play area. The Maya Palace also features several on-site tennis courts along with free snorkeling equipment hire, kayaks, and water aerobics classes. Guests will also enjoy the resort's mini-golf course and live nightly entertainment. Cancun International Airport is 49 mi away.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Barceló Hotels & Resorts
Hotel chain/brand
Barceló Hotels & Resorts

Property Highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
2 full beds
and
1 sofa bed
2 full beds
and
1 sofa bed
2 full beds
and
1 sofa bed
2 full beds
or
1 queen bed
Bedroom :
2 full beds
Living room:
1 sofa bed
Bedroom :
3 twin beds
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.3
Facilities
8.7
Cleanliness
8.8
Comfort
8.8
Value for money
8.3
Location
8.5
Free WiFi
7.3
Low score for Xpu Ha
Select topics to read reviews:

See what guests loved the most:

  • Ana
    Canada Canada
    The installations are excelent , the staff at the buffette , pool zone are very friendly , always with a smile .The room was perfert always the room staff leave it perfect .
  • Darlene
    Canada Canada
    Variety of foods at buffet and specialty restaurant
  • Marcy
    Canada Canada
    Staying at maya palace allowed us access to 4 resorts which was good. Food was good as well

Area info

Restaurants
6 Restaurants On Site

  • Rodizio
    • Cuisine
      Brazilian
  • Caribe
    • Cuisine
      Seafood
  • Brasserie
    • Cuisine
      French
  • La Hacienda
    • Cuisine
      International
    • Dietary options
      Vegetarian
  • Coral Grill
    • Cuisine
      Grill/BBQ
    • Open for
      Brunch • Lunch • Dinner
  • Mirador
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner

Resort Facilities at Barceló Maya Palace - All Inclusive
Great facilities! Review score, 8.7

Most popular amenities
  • 2 swimming pools
  • Beachfront
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • 6 restaurants
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Alarm clock
  • Walk-in closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Dryer
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Themed dinners
  • Beach
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Snorkeling
  • Windsurfing
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
  • Kid-friendly buffet
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Business Facilities
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Tile/Marble floor
  • Car rental
  • Laptop safe
  • Chapel/Shrine
  • Elevator
  • Fan
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Pool 2 – outdoorFree!
  • Open all year
  • Adults only
Spa
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Waterslide
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Solarium
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish

House rules

Barceló Maya Palace - All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Barceló Maya Palace - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Special requests are subject to availability at check-in. Special requests cannot be guaranteed and may incur an additional charge.

The maximum amount for any cash payment is $1,500.

If a reservation is made with 11 rooms or more, the property may contact guests to request payment within 72 hours to guarantee the reservation.

If you are traveling with children under 12 years of age, you must select a specific rate that includes children to ensure that the correct amount is paid, all children pay.

Children between 2 and 17 years old must pay a supplement at the reception upon arrival if they are not included in the rate of your reservation.

Guests are required to show a valid ID and credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Barceló Maya Palace - All Inclusive

  • Guests staying at Barceló Maya Palace - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 5.6).

    Breakfast option(s) include:

    • Buffet

  • Yes, Barceló Maya Palace - All Inclusive is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Barceló Maya Palace - All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Playground
    • Pool table
    • Game room
    • Snorkeling
    • Ping-pong
    • Tennis court
    • Windsurfing
    • Golf course (within 2 miles)
    • Solarium
    • Evening entertainment
    • Kids' club
    • Water park
    • Beachfront
    • Private beach area
    • Beauty services
    • Fitness
    • Themed dinners
    • Spa/Wellness packages
    • Live music/Performance
    • Entertainment staff
    • Tennis equipment
    • Spa facilities
    • Body treatments
    • Fitness classes
    • Live sports events (broadcast)
    • Spa lounge/Relaxation area
    • Facial treatments
    • Yoga classes
    • Beach
    • Steam room
    • Swimming pool

  • Barceló Maya Palace - All Inclusive is 2.4 miles from the center of Xpu Ha. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Barceló Maya Palace - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

  • Barceló Maya Palace - All Inclusive has 6 restaurants:

    • Coral Grill
    • Caribe
    • Brasserie
    • Mirador
    • La Hacienda
    • Rodizio

  • The prices at Barceló Maya Palace - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Barceló Maya Palace - All Inclusive include:

    • Suite
    • Double