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Set in lush tropical gardens, at the foot of Costa Rica’s Arenal the Volcano Lodge, Hotel & Thermal Experience offers an outdoor pool and free Wi-Fi zone. Air-conditioned rooms have a terrace. Each room features tiled floors and comes with a desk, coffee maker and cable TV. The private bathroom includes a hairdryer and shower. Breakfast is available at the lodge and it is included on the rate. There is a bar, restaurant and snack bar. Room service is available. The lodge offers free parking. You can arrange excursions like a canopy tour or a visit to nearby hot springs.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Buffet

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.9
Cleanliness
9.0
Comfort
9.0
Value for money
8.4
Location
9.2
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Michael
    United States of America United States of America
    grounds were beautiful food was delicious everyonr wss helpful
  • Yuting
    United States of America United States of America
    Robert, who works at the hotel restaurant, was super nice!
  • Monika
    United States of America United States of America
    This place is amazing. The staff is very friendly, it’s on a wonderful location and there is so much activity around the area! We had a memorable trip.

Hotel area info

Restaurants
1 Restaurant On Site

  • Surá Bar & Bistro
    • Cuisine
      Japanese • Local • International • Latin American
    • Open for
      Breakfast • Brunch • Dinner • Cocktail hour
    • Ambience
      Traditional
    • Dietary options
      Vegetarian

Amenities of Volcano Lodge, Hotel & Thermal Experience
Great facilities! Review score, 8.9

Most popular amenities
  • 2 swimming pools
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Restaurant
  • Hot spring bath
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Garden view
Outdoors
  • Outdoor furniture
  • Patio
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Horseback riding
    Additional chargeOff-site
  • Hiking
    Additional charge
  • Darts
  • Pool table
  • Playground
  • Game room
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Lockers
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Convenience store on site
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Car rental
  • Packed lunches
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Entire unit located on ground floor
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
Spa
  • Kids' pool
  • Steam room
  • Beach umbrellas
  • Beach chairs/Loungers
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
Languages Spoken
  • English
  • Spanish

House rules

Volcano Lodge, Hotel & Thermal Experience takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Volcano Lodge, Hotel & Thermal Experience accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

There are 4 rooms specially adapted for guests with reduced mobility.

Please note guests must present the credit card used to guarantee the reservation upon arrival.

Please note that guests are required to leave a copy of a valid photo ID in addition to leave a credit card upon check in. If the guest do not leave a credit card at check in, the guest must leave the amount of USD $100.00 as deposit, if such deposit is not used, the hotel will reimburse it at check out.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Volcano Lodge, Hotel & Thermal Experience

  • Room options at Volcano Lodge, Hotel & Thermal Experience include:

    • Double
    • Suite

  • Guests staying at Volcano Lodge, Hotel & Thermal Experience can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Volcano Lodge, Hotel & Thermal Experience on this page.

  • Yes, Volcano Lodge, Hotel & Thermal Experience is popular with guests booking family stays.

  • Check-in at Volcano Lodge, Hotel & Thermal Experience is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Volcano Lodge, Hotel & Thermal Experience may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Volcano Lodge, Hotel & Thermal Experience has 1 restaurant:

    • Surá Bar & Bistro

  • Volcano Lodge, Hotel & Thermal Experience offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Hiking
    • Playground
    • Pool table
    • Game room
    • Darts
    • Hot spring bath
    • Bike tours
    • Horseback riding
    • Live music/Performance
    • Swimming pool
    • Walking tours
    • Steam room
    • Live sports events (broadcast)
    • Happy hour
    • Open-air bath

  • Volcano Lodge, Hotel & Thermal Experience is 3.1 miles from the center of Fortuna. All distances are measured in straight lines. Actual travel distances may vary.