• City view
  • Pets allowed
  • Swimming Pool
  • Free WiFi
  • Balcony
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
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Get the celebrity treatment with world-class service at Aloft Playa del Carmen

In a prime location in Playa del Carmen, Aloft Playa del Carmen provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a fitness centre. Featuring room service, this property also has a restaurant and a terrace. Certain units at the property include a balcony with a city view. All units at the hotel are equipped with a flat-screen TV with cable channels and a safety deposit box. Every room is fitted with a coffee machine and a private bathroom with a shower and free toiletries, while some rooms will provide you with a kitchenette equipped with a microwave. All rooms have bed linen. An à la carte, continental or American breakfast is available daily at the property. Guests can enjoy playing billiards, or take advantage of the business centre. Speaking English and Spanish at the 24-hour front desk, staff are willing to help at any time of the day. Popular points of interest near Aloft Playa del Carmen include Playa del Carmen Beach, Playacar Beach and ADO International Bus Station. The nearest airport is Cozumel International Airport, 36 km from the accommodation.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Aloft
Hotel chain/brand
Aloft

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.4

Breakfast info

Continental, American

Parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
9.0
Location
9.4
Free WiFi
8.6
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Shakd
    Israel Israel
    The stuff, angel , alma and carla They are the best and help us about everything!
  • Constanza
    Germany Germany
    The room was very clean and comfortable, the location was excellent! The rooftop area is nice and it has a nice view 🙂
  • Clare
    Canada Canada
    Rooms and beds were excellent, big and conformable. Roof top is the best. Would stay again. It was fab..

Hotel surroundings

Restaurants
1 restaurant on site

  • Nook
    • Open for
      Breakfast • Dinner
    • Ambiance
      Modern

Facilities of Aloft Playa del Carmen
Great facilities! Review score, 9.2

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Parking on site
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
View
  • Inner courtyard view
  • View
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
  • Live music/performance
    Additional charge
  • Temporary art galleries
  • Billiards
Living Area
  • Sofa
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs US$10 per day.
  • Electric vehicle charging station
Reception services
  • Invoice provided
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Private entrance
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool bar
Wellness
  • Kids' pool
  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Aloft Playa del Carmen takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB American Express Cash Aloft Playa del Carmen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Aloft Playa del Carmen

  • Aloft Playa del Carmen offers the following activities / services (charges may apply):

    • Fitness centre
    • Billiards
    • Live music/performance
    • Bicycle rental
    • Temporary art galleries
    • Swimming Pool
    • Live sport events (broadcast)
    • Fitness

  • Room options at Aloft Playa del Carmen include:

    • Double
    • Suite

  • Aloft Playa del Carmen has 1 restaurant:

    • Nook

  • Aloft Playa del Carmen is 0.7 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Aloft Playa del Carmen can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • American
    • À la carte

  • Check-in at Aloft Playa del Carmen is from 15:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Aloft Playa del Carmen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.