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Get the celebrity treatment with world-class service at Casa Chukum

Casa Chukum has an outdoor swimming pool, garden, a shared lounge and terrace in Bacalar. This 5-star hotel offers a 24-hour front desk, a concierge service and free WiFi. Guests can enjoy pool views. At the hotel all rooms include air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower. All guest rooms feature a desk. The nearest airport is Chetumal International Airport, 35 km from Casa Chukum.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.6)

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.9
Facilities
9.5
Cleanliness
9.6
Comfort
9.6
Value for money
9.2
Location
9.6
Free WiFi
9.6
High score for Bacalar
Select topics to read reviews:

See what guests loved the most:

  • James
    United Kingdom United Kingdom
    Our stay at Casa Chukum really was a home away from home. This was a last minute booking but after looking at all the amazing reviews we were so glad we chose to stay here. The family have created a beautiful unique hotel full of charm. It’s 5-10...
  • Erik
    Netherlands Netherlands
    The perfect place to get around in Bacalar! The people that run the hotel really understand what hospitality means and showcase it in everything they do. The approach is very personal and everyone is always in for a nice chat about Bacalar,...
  • Costanza
    United Kingdom United Kingdom
    Fantastic garden and roof gardens! Very helpful and kind staff, welcoming hotelier family. Nice swimming pool. Free water and nescafe+tea

Hotel surroundings

Facilities of Casa Chukum
Great facilities! Review score, 9.5

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Inner courtyard view
  • Pool view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Street parking
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Mosquito net
  • Wake-up service
  • Soundproofing
  • Private entrance
  • Laptop safe
  • Soundproof rooms
  • Family rooms
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Wellness
  • Sun loungers or beach chairs
  • Solarium
Languages spoken
  • English
  • Spanish

House rules

Casa Chukum takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Check-out

From 01:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card American Express Cash Casa Chukum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Casa Chukum

  • Casa Chukum offers the following activities / services (charges may apply):

    • Solarium
    • Swimming Pool

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Casa Chukum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Casa Chukum is from 15:00, and check-out is until 12:00.

  • Casa Chukum is 600 yards from the centre of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Casa Chukum include:

    • Double
    • Suite

  • The nearest beach is just 100 yards from Casa Chukum. All distances are measured in straight lines. Actual travel distances may vary.