Experience world-class service at Turtle Bay Resort

Spanning across 1,300 pristine acres on Oahu’s North Shore, Turtle Bay is an adventurer’s playground with 12 miles of biking and hiking trails, and five miles of secluded shoreline. The resort is just a few minutes away from historic landmarks and popular attractions, including Haleiwa town, Polynesian Culture Center, and famed surf breaks – Banzai/Pipeline and Waimea Bay. The main building includes 408 guest rooms and suites, all with breathtaking ocean views. Tucked away in a private oasis just steps from the water’s edge, 42 exclusive Ocean Bungalows offer added comfort and privacy. Access to the Ocean Club Lounge provides a comfortable space to relax and enjoy breakfast, lunch, and evening appetizers. Savor farm-fresh dining at six restaurants and bars, including the resort’s signature restaurant Alaia which sources ingredients grown at Kuilima Farm. A weekly dinner show, Paniolo Paina, lets you experience a luau like you’ve never seen before. Enjoy an outdoor feast, live entertainment, pony meet and greet and a fire knife show. Fill your days with as much – or as little – activities as you please. Walk to seven beaches where you can go surfing, stand-up paddle boarding, snorkeling, and kayaking. Jamie O’Brien Surf Experience, the North Shore’s premier surf school offers lessons for all ages and skill level. Helicopter tours, horseback rides, golf, spa, bike rentals, tennis courts, pickleball, and more are available on-site.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.5)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 sofa bed
and
2 large double beds
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 sofa bed
and
2 large double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
and
2 sofa beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.5
Cleanliness
9.6
Comfort
9.7
Value for money
8.0
Location
9.5
High score for Kahuku
Select topics to read reviews:

See what guests loved the most:

  • John
    Canada Canada
    Beautiful resort, great comfortable rooms. Excellent overall.
  • Jo
    United Kingdom United Kingdom
    beautiful location on the far end of the North Shore. surrounded by the sea. recently renovated with really nice pool area and public rooms. Food nice. large room with a great view on the sixth floor. easy access and parking. staff all very...
  • Gabby
    Australia Australia
    The resort is beautiful , real luxury in Oahu . Its large ! It’s 1 hour away from Waikiki which we liked and the location gives you access to the north shore and the eastern part of the island .

Property surroundings

Restaurants
3 restaurants on site

  • Beach House by Roy Yamauchi
    • Cuisine
      American • Local
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly
  • Alaia
    • Cuisine
      American • Local
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambiance
      Family friendly
  • Lei Lei's Bar & Grill
    • Cuisine
      American • Local
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly

Resort facilities of Turtle Bay Resort
Great facilities! Review score, 9.5

Most popular facilities
  • 4 swimming pools
  • WiFi available in all areas
  • Beachfront
  • Parking on site
  • Spa and wellness centre
  • Fitness centre
  • Non-smoking rooms
  • Room service
  • Bar
  • Private beach area
Bathroom
  • Private bathroom
  • Free toiletries
  • Hairdryer
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
  • Live music/performance
  • Tour or class about local culture
  • Bike tours
    Additional charge
  • Beach
  • Tennis equipment
    Additional charge
  • Evening entertainment
  • Water sport facilities on site
    Additional charge
  • Snorkelling
  • Horse riding
    Additional charge
  • Diving
  • Cycling
  • Hiking
  • Canoeing
    Additional charge
  • Fishing
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge
Media & Technology
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and charges are applicable.
Parking
Public parking is possible on site (reservation is not needed) and costs US$40 per day.
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Chapel/shrine
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids: Braille
  • Wheelchair accessible
4 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Heated pool
  • Water slide
Pool 3 - outdoorFree!
  • Open all year
  • Adult only
  • Infinity pool
  • Pool with view
  • Heated pool
  • Pool bar
  • Sun loungers or beach chairs
Pool 4 - outdoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Heated pool
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English

House rules

Turtle Bay Resort takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 300 is required on arrival. That's about GBP 237. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Mastercard Visa UnionPay credit card UnionPay debit card Carte Blanche Discover JCB Diners Club American Express Turtle Bay Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Complimentary air mattress may be available upon request at the front desk. Contact the property for more details.

Pets are allowed but with a nonrefundable pet deposit. Pets need to be 35lbs or less and are not allowed in our Villas or Bungalows.

A smoking cleaning fee of 300 USD per sleeping space will be charged for any smoking in guest rooms.

The resort fee is taxable and varies based on the accommodation type. Contact property for details.

Included in Resort Service Fee:

- Arrival Lei Greeting

- Two Refillable PATH Water Bottles, with refill stations located throughout the resort

- Unlimited Toll-Free Local & 60-Min of Domestic Long Distance Telephone Calls

- High Speed Wi-Fi (10mbps)

- Use of Beats Pill Speaker (based on availability, sign out through Housekeeping)

- Daily Resort Activities (visit The Guidepost or see our Calendar of Events)

- Use of Resort Cruiser Bikes (45-min per day/per guest, 2 cruisers per room, based on availability)

- Beach Toys & Boogie Boards at Kuilima Cove (based on availability)

- Beach Umbrellas and chairs at Kuilima Cove (based on availability)

-Daily Basket of Range Balls (after 12 noon)

- Admission to One Fitness Class of the day (visit Nalu Spa or see our website)

- Use of GoPro Camera for up to 24-hours (SD memory card not included, sign out at Surf House)

- One Hour Pickleball Court usage (sign out at The Guidepost)

- Use of Business Center Facilities

- NOTE: Resort Service Fee inclusions are subject to change. Special events not included.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of US$300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

License number: TA-064-482-0992-01

FAQs about Turtle Bay Resort

  • Turtle Bay Resort offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Snorkelling
    • Diving
    • Fishing
    • Tennis court
    • Canoeing
    • Golf course (within 3 km)
    • Beachfront
    • Evening entertainment
    • Bicycle rental
    • Bike tours
    • Beauty Services
    • Water sport facilities on site
    • Horse riding
    • Beach
    • Hair treatments
    • Live music/performance
    • Tennis equipment
    • Swimming Pool
    • Manicure
    • Tour or class about local culture
    • Pedicure
    • Aerobics
    • Hair cut
    • Hair colouring
    • Hair styling
    • Spa facilities
    • Private beach area
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Fitness
    • Fitness classes

  • Turtle Bay Resort is 3.1 miles from the centre of Kahuku. All distances are measured in straight lines. Actual travel distances may vary.

  • Turtle Bay Resort has 3 restaurants:

    • Beach House by Roy Yamauchi
    • Lei Lei's Bar & Grill
    • Alaia

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Turtle Bay Resort is from 15:00, and check-out is until 11:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Turtle Bay Resort on this page.

  • Room options at Turtle Bay Resort include:

    • Suite
    • Triple
    • Quadruple

  • The nearest beach is just 200 yards from Turtle Bay Resort. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Turtle Bay Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.