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El Hotel Santuario Las Escaleras is located 1148 feet from San Cristóbal de Las Casas main square and 3 minutes’ walk from Amber Museum. It features yoga classes, meditation, conscious cooking workshops included in the price. There is also a terrace, a bar and free WiFi throughout. The rooms offer TV, a seating area and cable channels. Featuring a shower, private bathrooms also come with towels. At El Hotel Santuario Las Escaleras you will find a 24-hour front desk. Other facilities offered include a tour desk. You will find additional activities with an extra cost such as purification in a temazcal, self-awareness and healing therapies, and other cermonies. Guests can find restaurants and cafeterias 984 feet from the property. The hotel is 328 feet from La Merced Square and 1312 feet from San Cristóbal Church. Chiapas International Airport is a 90-minute drive away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in San Cristóbal de Las Casas, this hotel has an excellent location score of 9.0

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
1 full bed
Living room:
1 sofa bed
Bedroom 1:
1 full bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 full bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.7
Comfort
8.7
Value for money
8.4
Location
9.0
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Anastasia
    Russia Russia
    Amazing place! Big rooms with nice view. Every apartment has terrace with best view of the city and nice sunrises! Staff is very nice and welcoming! Good breakfast menu. location is very central, a lot of restaurants nearby.
  • James
    Australia Australia
    Location is only a short walk to the town center and the rooms are spacious
  • Denyskar
    United States of America United States of America
    Literally almost everything about this hotel was great. The very first day arrived Victor who was at the front desk helped in any needs or questions I've had. The hotel is located at the heart of the San Cristobal and walking distance to anywhere....

Hotel area info

Restaurants
1 Restaurant On Site

  • Chez Waffle
    • Cuisine
      Mexican
    • Open for
      Breakfast
    • Ambience
      Family-friendly • Traditional • Modern

Amenities of Santuario Las Escaleras
Great facilities! Review score, 8.6

Most popular amenities
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Alarm clock
Outdoors
  • Outdoor dining area
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Private check-in/out
  • Concierge
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
Safety & security
  • Fire extinguishers
  • Key access
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Wake-up service
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Santuario Las Escaleras takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Santuario Las Escaleras accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the facilities are not suitable for children under 15 years old, and elders over 60 years old.

Please note that the All Inclusive Packages for children may have an additional cost depending on the season. Please contact the property for further information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Santuario Las Escaleras

  • Santuario Las Escaleras has 1 restaurant:

    • Chez Waffle

  • Room options at Santuario Las Escaleras include:

    • Suite

  • Check-in at Santuario Las Escaleras is from 3:00 PM, and check-out is until 12:00 PM.

  • Santuario Las Escaleras offers the following activities/services (charges may apply):

    • Massage
    • Couples' massage
    • Neck massage
    • Hand massage
    • Back massage
    • Head massage
    • Foot massage
    • Full-body massage

  • The prices at Santuario Las Escaleras may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Santuario Las Escaleras is 1,300 feet from the center of San Cristóbal de Las Casas. All distances are measured in straight lines. Actual travel distances may vary.