• City view
  • Swimming Pool
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
  • Lift

Offering commanding views of Victoria Harbour from its location on Hong Kong Island, JEN Hong Kong by Shangri-La provides elegant accommodation with free Wi-Fi and convenient location only steps away from HKU MTR Station. It features a 16-metre rooftop pool and a fully-equipped gym. Enjoy scenic views from the seating area. In-room comforts at JEN Hong Kong by Shangri-La include a flat-screen TV, charging stations and an attached bathroom with a bathtub or shower facility. Guests can recharge with a leisurely swim at the rooftop pool, featuring sweeping views of the city and the harbour. Staff can attend to business and childcare needs. Listed as a Bib Gourmand restaurant in Michelin Guide 2014, Café Malacca specialises in Malaysian and Singaporean street-style cuisine. Guests can dine in a casual yet stylish area, featuring long tables, day beds and an open kitchen.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JEN by Shangri-La
Hotel chain/brand
JEN by Shangri-La

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.4
Cleanliness
8.7
Comfort
8.7
Value for money
8.0
Location
9.0
Free WiFi
9.1
High score for Hong Kong
Select topics to read reviews:

See what guests loved the most:

  • Shingo
    Hong Kong Hong Kong
    Very kind and supportive staffs especially bell boys
  • Jowee
    Philippines Philippines
    Train station was literally 2 minutes or less walk from the hotel, very convenient! As for the staff, Benjamin's customer service was excellent. All of them were helpful but Benjamin stood out. There was a maintenance when we stayed and he...
  • Carla
    Singapore Singapore
    Staffs are polite. Location is very convenient. More power to you!

Hotel surroundings

Restaurants
1 restaurant on site

  • Cafe Malacca
    • Cuisine
      Malaysian • Singaporean
    • Ambiance
      Family friendly • Modern

Facilities of Jen Hong Kong by Shangri-La
Great facilities! Review score, 8.4

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Private parking
  • Restaurant
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Alarm clock
Kitchen
  • Electric kettle
  • Refrigerator
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • DVD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs HK$ 350 per day.
    Reception services
    • Concierge service
    • Luggage storage
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Babysitting/child services
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Lift
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Room service
    Accessibility
    • Emergency cord in bathroom
    • Toilet with grab rails
    • Upper floors accessible by elevator
    Outdoor swimming pool
    Free!
    • Seasonal
    • Pool with view
    Wellness
    • Fitness
    • Fitness centre
    Languages spoken
    • English
    • Chinese

    House rules

    Jen Hong Kong by Shangri-La takes special requests - add in the next step!

    Check-in

    From 14:00 to 23:30

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 06:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card JCB American Express Cash Jen Hong Kong by Shangri-La accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please note that rates for extra beds do not include breakfast.

    Kindly note that guests can take a metro and reach JEN Hong Kong by Shangri-La through Exit B2 of HKU MTR Station.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Jen Hong Kong by Shangri-La

    • Check-in at Jen Hong Kong by Shangri-La is from 14:00, and check-out is until 12:00.

    • Yes, Jen Hong Kong by Shangri-La is popular with guests booking family stays.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • The prices at Jen Hong Kong by Shangri-La may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Jen Hong Kong by Shangri-La offers the following activities / services (charges may apply):

      • Fitness centre
      • Fitness
      • Swimming Pool

    • Jen Hong Kong by Shangri-La is 1.5 miles from the centre of Hong Kong. All distances are measured in straight lines. Actual travel distances may vary.

    • Jen Hong Kong by Shangri-La has 1 restaurant:

      • Cafe Malacca

    • Guests staying at Jen Hong Kong by Shangri-La can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

      Breakfast option(s) include:

      • Buffet

    • Room options at Jen Hong Kong by Shangri-La include:

      • Suite
      • Twin
      • Double