This Medieval-themed hotel is located in the Europa-Park Resort in Rust, near Freiburg. It offers special early access to Europa-Park, a rooftop bar overlooking the park, and free internet access for guests. The Burghotel Castillo Alcazar is built in the style of a Medieval Spanish castle. Rooms feature warm, rustic décor and modern facilities such as cable TV, hairdryers, and air conditioning. The Castillo buffet restaurant provides a large breakfast buffet, and also offers Spanish and international meals each evening. The Burghotel’s Buena Vista Club serves cocktails and has a rooftop terrace. The neighboring El Andaluz Hotel sells tickets for Europa-Park. With their VIP pass, hotel guests can gain entrance to Europa-Park at 08:30 (30 minutes before the official opening time) and at 10:00 in winter (1 hour before the official opening time). The park has seasonal opening times. The Europa-Park Resort offers many leisure facilities for all ages, including a swimming pool and a Oriental-style sauna area. The Golfpark Breisgau in Herbolzheim-Tutschfelden is only a 15-minute drive away.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the best-rated area in Rust, this hotel has an excellent location score of 10.0

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
9.4
Facilities
9.1
Cleanliness
9.7
Comfort
9.4
Value for money
9.1
Location
10
High score for Rust
Select topics to read reviews:

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant Castillo
    • Cuisine
      Spanish
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort
Great facilities! Review score, 9.1

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Family rooms
  • Free WiFi
  • Spa
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Bar
  • Breakfast
Bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Terrace
  • Garden
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Water park
    Additional chargeOff-site
  • Cycling
  • Game room
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Lockers
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Seasonal
  • Heated pool
  • Pool/Beach towels
Spa
  • Kids' pool
  • Locker rooms
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
  • Solarium
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort takes special requests – add in the next step!

Check-in

From 3:30 PM to 6:00 PM

Check-out

From 6:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
€ 8 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card Diners Club American Express Cash 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please inform the property about the number of children traveling with you and their ages.

Please note that baby cots are only available upon request.

You can purchase tickets for Europa-Park and the Rulantica water world online. Please note that these are not included in the price.

The Rulantica water world is open daily (individual closing times can be found at www.rulantica.de). A shuttle bus is available to Rulantica and Europa-Park.

Europa Park season

Closed from January 8th to March 22nd, 2024 - Low season Open from March 23rd to November 3rd, 2024 - Summer season Open from November 4th to November 29th, 2024 - HALLOWinter Open from November 30th, 2024 to January 12th, 2025: Winter season.

Please inform the hotel in advance if you plan to arrive after 6:00 p.m. Please quote the contact details out of your booking confirmation.

FAQs about 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort

  • The prices at 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort include:

    • Single
    • Double
    • Triple
    • Quad

  • 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort has 1 restaurant:

    • Restaurant Castillo

  • 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort is 2,300 feet from the center of Rust. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort is from 3:30 PM, and check-out is until 11:00 AM.

  • Yes, 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Game room
    • Solarium
    • Water park
    • Steam room
    • Locker rooms
    • Bicycle rental
    • Spa facilities
    • Spa lounge/Relaxation area
    • Swimming pool